Skip to Content

BD Recordkeeping Requirements

Overview

  • Initial registration of a broker-dealer (or any other person) is only the starting point for regulatory compliance. To keep a registration effective, broker-dealers must meet ongoing obligations.
  • One of the first requirements you’ll see in the Uniform Securities Act (USA) is recordkeeping:

“Every registered broker-dealer… shall make and keep such accounts, correspondence, memoranda, papers, books, and other records as the [Administrator] prescribes by rule or order”

🔑 Numbers & deadlines

ItemExact value as stated
🔑 Record retention periodBroker-dealer records are subject to a 3-year retention period
🔑 Easily accessible periodThe most recent 2 years must be kept in an easily accessible place
🔑 Production speed for recent recordsIf the administrator requests records created within the last 2 years, the broker-dealer must produce them quickly (usually within 24 business hours)
Older recordsOlder records can typically be provided on a longer timeline
Duplicate copyMust separately store, for the time required for the preservation of the original record, a duplicate copy of the record
FDIC insurance coverageFDIC insurance covers deposits of up to $250,000 per bank in the event of bank failure
Public communications exception (radio)Radio broadcasts of 30 seconds or less
Termination noticeIf any agent of the broker-dealer is terminated for cause, the broker-dealer must notify the financial institution promptly

Recordkeeping requirements

  • In plain terms, broker-dealers must keep a reliable paper trail for nearly everything they do.
Record categoryExamples given
Customer accountsAccount applications, customer information
Communications with the publicCorrespondence, memoranda
Internal firm operationsTransaction logs, blotters
  • These records matter because they may be needed later if a customer dispute, regulatory inquiry, or other liability issue comes up.
  • 🔑 If jurisdiction exists, the state administrator may request and inspect any required records.

Definitions

TermDefinitionExample
🔑 BlotterInternal record of trades and transactions executed over a given time periodTransaction log of the firm’s daily trades
🔑 JurisdictionAuthority to enforce rules or regulationsFlorida state police have jurisdiction in Florida; they do not have jurisdiction in Alabama

Acceptable record formats

  • State administrators also require records to be maintained in specific forms. Here’s the exact language from the applicable North American Securities Administrators Association (NASAA) recordkeeping rule:

“The records required to be maintained and preserved may be immediately produced or reproduced, and maintained and preserved for the required time [on]:

Paper or hard copy form, as those records are kept in their original form; or Micrographic media, including microfilm, microfiche, or any similar medium Electronic storage media, including any digital storage medium or system that meets the terms of this section.”

Permitted formatDetail
Paper or hard copy formAs those records are kept in their original form
Micrographic mediaIncluding microfilm, microfiche, or any similar medium
Electronic storage mediaIncluding any digital storage medium or system that meets the terms of this section
  • Most firms now store records digitally (often in cloud-based systems). ⚠️ Even so, you’ll want to remember that paper records and older storage methods are still permitted under the rule.
  • Historically, broker-dealers often used micrographic means of record retention, including microfilm and microfiche.

Indexing, production, and backups

  • The same recordkeeping rule also requires broker-dealers to:

“Arrange and index the records in a way that permits easy location, access, and retrieval of any particular record; Provide promptly any of the following that the [Administrator] (by its examiners or other representatives) may request:

A legible, true, and complete copy of the record in the medium and format in which it is stored; A legible, true, and complete printout of the record; and Means to access, view, and print the records; and

Separately store, for the time required for the preservation of the original record, a duplicate copy of the record on any medium allowed by this section.”

  • In basic terms, the broker-dealer must be able to locate records quickly, give the administrator access upon request, and provide copies in usable form. The firm must also keep a separate duplicate copy (a backup) for the required retention period.

Safeguarding records

  • NASAA’s recordkeeping rules also require the broker-dealer to establish and maintain procedures:

“To maintain and preserve the records, so as to reasonably safeguard them from loss, alteration, or destruction, To limit access to the records to properly authorized personnel and the [Administrator] (including its examiners and other representatives), To reasonably ensure that any reproduction of a non-electronic original record on electronic storage media is complete, true, and legible when retrieved.”

RequirementPlain-language meaning
SafeguardingRecords must be protected from loss, alteration, or destruction
Access controlAccess must be limited to authorized personnel (and the administrator when appropriate)
Reproduction qualityIf a paper (non-electronic) record is converted into electronic form, the electronic version must be complete, accurate, and readable

Sidenote: Broker-dealer operations at financial institutions

  • NASAA maintains a model rule for broker-dealers offering services at financial institutions.
A “financial institution” includes
Federal and state-chartered banks
Savings and loans associations
Savings banks
Credit unions
  • This type of arrangement is typically the result of a business relationship between a broker-dealer and a financial institution.
  • Example: a local bank rents out a section of its office to a broker-dealer so the broker-dealer can offer securities to bank customers.
  • The relationship is usually beneficial to both organizations: the bank earns revenue from the space, and customers gain access to additional financial products. The broker-dealer also benefits by gaining access to banking customers who may not otherwise seek out brokerage services.

🔑 The five requirements of the NASAA model rule

#RequirementDetail
1SettingThe area provided to the broker-dealer must be clearly separated from where customers of the financial institution make deposits. If that isn’t possible (e.g., the office is small), the broker-dealer must take extra steps to clearly distinguish its services from those of the financial institution
2Networking arrangements and program managementThe agreement between the broker-dealer and the financial institution (formally called a “networking arrangement”) must be in writing. It must describe each party’s responsibilities and the compensation arrangement. It must also allow broker-dealer supervisors (compliance personnel) and the state administrator to access the financial institution’s offices for inspection
3Customer disclosureThe “not-not-may” disclosures, given to any customer opening a brokerage account, both verbally and in writing
4Public communicationsMust clearly state that broker-dealer services are provided by the broker-dealer, not the financial institution. Advertisements and sales literature that announce the location of the financial institution where the broker-dealer operates must also include the not-not-may disclosure
5Termination noticeIf any agent of the broker-dealer is terminated for cause, the broker-dealer must notify the financial institution promptly

🔑 The “not-not-may” disclosures

Securities purchased or sold with the broker-dealer:

DisclosureWording
NotAre not insured by the FDIC
NotAre not deposits or obligations of the financial institution
MayMay lose value (subject to investment risks)
  • 🔑 Federal Deposit Insurance Corporation (FDIC) insurance covers deposits of up to $250,000 per bank in the event of bank failure.

Public communications exceptions

  • ⚠️ Not all communications must follow these requirements. In particular:
ExceptionDetail
Radio broadcasts30 seconds or less
Electronic signse.g., time and temperature signs
Non-electronic signse.g., banners and posters, when only used as location indicators

Key points

Post-registration obligations for broker-dealers

  • Must maintain records of:
    • Accounts
    • Correspondence
    • Memoranda
    • Books and records
    • Any other record required by the administrator
  • 3-year record maintenance requirement
    • Most recent 2 years must be readily available
  • Records may be maintained through:
    • Paper or hard copy
    • Micrographic media
    • Digital storage

Broker-dealer operations at financial institutions

  • BD operations must be separate from deposit area
  • BD and financial institution agreement:
    • Must be in writing
    • Must allow BD supervisors & state administrator inspections
  • Must provide not-not-may disclosure
    • BD products are not bank products
    • BD products are not FDIC insured
    • BD products may lose value
  • Must disclose BD operations are separate in public communications
    • Unless radio ad 30 seconds or less or sign
  • Must promptly notify financial institution if BD agent is terminated

Sources

Primary/official references for the material in this chapter. Every link was fetched and returned HTTP 200 on 2026-08-15.

#SourcePublisher
1Uniform Securities Act 1956 with NASAA updates — the tested statute NASAA
2Model rule — dishonest/unethical practices of BDs and agents NASAA
3Rule 4512 — customer account information, trusted contact FINRA
4Achievable Series 65 — chapter 4.3.1.5 Achievable (course text)
197